Cancellation and Refund Policy of NEXTGEN AI FRAMEWORKS PRIVATE LIMITED

Last Updated: 29-01-2024

Thank you for shopping at Nextgen AI Frameworks Pvt. Ltd. We appreciate the fact that you like to buy the high-quality services we provide. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our services.

As with any shopping experience, there are terms and conditions that apply to transactions at Nextgen AI Frameworks Pvt. Ltd. The main thing to remember is that by placing an order or making a purchase at Nextgen AI Frameworks Pvt. Ltd., you agree to the terms set forth below along with Nextgen AI Frameworks Pvt. Ltd. Privacy Policy and Terms of Use.

1. General

We offer services that we hope you find useful. We also want you to understand the conditions for cancelling a service and requesting a refund.

2. Cancellation

If you wish to cancel a service, please do so as follows:

• Contact us by email within 24 hours of placing your order.
• For services that have not yet been delivered or commenced, you may cancel the service for a full refund.
• For services already commenced but not completed, partial refunds may be offered at our discretion.

3. Refund

• Refunds for cancelled services will be processed within 14 days of receiving the cancellation request.
• All refunds will be made to the original payment method.
• Some service fees may be non-refundable and will be clearly stated on the service description page.

4. Custom Services

For custom services tailored specifically to your needs, the following applies:

• Cancellation must be made before the service commences. Once work has commenced, the service fee is non-refundable.
• We will assess each cancellation request for custom services on a case-by-case basis.

5. Modifications

Nextgen AI Frameworks Pvt. Ltd. reserves the right to revise the terms of this policy at any time. We recommend you review this policy periodically.

6. Contact Us

If you have any questions about our Cancellation and Refund Policy, please contact us at:

• [email protected]